Validation as a Natural Communication Style

Validation as a Natural Communication Style

With plenty of practice and curiosity, leaders can make validation a part of their natural communication style. Validation is an important communication and relationship competency because it mitigates unhealthy workplace conflict. Toxic conflict hurts employee...
The Perils of Workplace Toxicity

The Perils of Workplace Toxicity

Between April and September 2021, more than 24 million American employees left their jobs. Why did they go? The answer is complex, and researchers are still trying to understand it, but they know that workplace toxicity plays a significant role. MIT researchers Donald...
There’s Power in the Preparation

There’s Power in the Preparation

Looking back on my career trajectory, I see a lot of meandering, but it wasn’t for naught. Every twist and turn prepared me for where I am today. As a high school senior, my vision for the future was as good as a fog-covered windshield. I didn’t know what I...
Peace on Earth: 3 Ways It Starts with You

Peace on Earth: 3 Ways It Starts with You

It’s the time of year when cheery seasonal songs remind us that “It’s the most wonderful time of year” and that it’s time to “Deck the hall with boughs of holly.” I don’t know about you, but it hardly seems that the world is wonderful right now or that the majority of...
This Too Shall Pass

This Too Shall Pass

I don’t know about you, but there are days when the words, “this too shall pass,” and the message of hope and thanksgiving they hold for me get me through the day. I know I’m not alone. I recently spoke with an exacerbated leader who opened up...