Dealing with Disappointment in the Workplace

Dealing with Disappointment in the Workplace

Disappointment takes considerable emotional bandwidth, and most leaders don’t have much to spare. It is one of the most frequently experienced emotions in the workplace and packs a painful punch, not because of the incident itself but rather the meaning we give...
Validation as a Natural Communication Style

Validation as a Natural Communication Style

With plenty of practice and curiosity, leaders can make validation a part of their natural communication style. Validation is an important communication and relationship competency because it mitigates unhealthy workplace conflict. Toxic conflict hurts employee...
The Perils of Workplace Toxicity

The Perils of Workplace Toxicity

Between April and September 2021, more than 24 million American employees left their jobs. Why did they go? The answer is complex, and researchers are still trying to understand it, but they know that workplace toxicity plays a significant role. MIT researchers Donald...